[Filled] Open Position:
Community Manager

Position Summary
Climate Change AI (CCAI) empowers a global community of innovators, practitioners, and decision-makers to accelerate responsible climate action through the use of AI, by addressing critical gaps in expertise, education, coordination, and research-to-deployment infrastructure. CCAI is a registered 501(c)(3) nonprofit, and is run by a small team of staff alongside a dedicated team of 50 volunteers hailing from five continents and bringing significant breadth and depth of expertise on both AI and climate change.

We are seeking a full-time paid Community Manager to facilitate community matching initiatives and oversee the organization of distributed events to support the organization’s mission. You will join a dedicated and mission-driven team of experts, and make a substantial contribution to how the organization and the CCAI community develop.

This role will be part of a small full-time paid staff team including a Project Lead and a Full-Stack Software Developer. You will also be working closely with core team volunteers in the CCAI Communications Committee, which oversees CCAI’s website and online community platforms, as well as members of the CCAI Programs Committee, specifically, the sub-team overseeing distributed meetups and community events. The project will also receive guidance and oversight from the CCAI Executive Director.

Applicants to this position should have a proven ability to lead community outreach and facilitate community matching initiatives, gather feedback and drive community engagement, and oversee the organization of distributed physical and virtual events. Applicants should also be amenable to working in a startup-style environment.

Day-to-day communication with most team members will be virtual, as the CCAI team is distributed worldwide. We are an interdisciplinary and international team and believe that diversity, inclusion, and equity are not only fundamental to the organization but also to progress in addressing climate change as a whole.

Start date: As soon as possible (latest start date Early September)

Commitment: Full-time (40 hours/week)

Location: Remote within the United States

Eligibility: The applicant must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Salary: $80K (USD)

Duration: 1-year contract with possibility of renewal

Deadline for application: Applications will be evaluated on a rolling basis

Roles and responsibilities

• Co-develop comprehensive outreach strategies that align with project goals and target audiences. Setup and use CRM platform to segment stakeholders, track interactions, and personalize community outreach efforts and multi-stakeholder matching.
• Design and implement surveys and outreach to gather feedback from our community members, including their success stories, testimonials, and user experiences.
• Assemble community analytics across the organization’s activities to track and evaluate community metrics, including user engagement, member growth, and content performance.
• Analyze and synthesize quantitative and qualitative feedback gathered from surveys, testimonials, and consultations.
• Collaborate with the CCAI core team to identify contributors, recognize their expertise, and empower them to take on roles such as community events leads, mentors, moderators, or content contributors.
• Co-develop guidelines, training resources and publicity materials for community matching initiatives and physical and digital events.
• Lead the implementation of our convening programs, including, physical and virtual events/meetups distributed worldwide.
• Ensure activities programming and implementation are aligned with the organization’s mission and values and all participants abide by CCAI community guidelines.
• Publicly represent the organization in community-related activities.

Qualifications

Required skills:

• Demonstrated experience in community management, stakeholder engagement, or a related role.
• Demonstrated experience in organizing physical and virtual events.
• A strong track record of engaging effectively with cross-sector stakeholders and community groups.
• Experience or ability to conduct survey design, data collection, and analysis.
• Strong verbal, written and interpersonal communication skills.
• Ability to work independently without close supervision.
• Full professional proficiency in spoken and written English.

Preferred skills:

• Background or strong interest in climate change and/or machine learning topics.
• Experience building and maintaining databases and working with CRM software.
• Strong problem solving, organizational, and time-management skills, including expertise in coordinating multiple work streams and synthesizing data.
• Experience working with volunteers.
• Ability to engage in occasional job-related travel (expenses paid).

Experience and requirements:

• At least 2 years of work experience in related positions.

Additional Attributes

We look for the following in all CCAI team members, in addition to the role-specific requirements listed above:

• Mission alignment: Team members must be passionate about catalyzing impactful work at the intersection of climate change and machine learning, per CCAI’s mission, goals, and guiding principles.
• Proactiveness and responsibility: Team members must be proactive and responsible to ensure our organization can run as effectively as possible.
• Attention to detail: Team members are mindful of the work that they carry out, which helps CCAI ensure high quality of its activities.
• Team ethic: Team members must be able to work productively and collaboratively with team members, and otherwise foster a collegial environment.
• Comfort working in a digital environment: CCAI’s team is based across the world, and communicates primarily using Slack and video conferencing tools. While we are happy to onboard newcomers to the particular technologies we use, team members must in general be comfortable working and collaborating in a primarily digital environment.
• Curiosity: CCAI is always embarking on new initiatives to catalyze impactful work. We encourage new ideas from within (and outside) the team!
• Commitment to diversity, equity, and inclusion: We are an interdisciplinary and international team and believe that diversity, equity, and inclusion (DEI) are not only fundamental to the organization but also to progress in addressing climate change as a whole. Team members are expected to hold DEI as a central consideration when organizing and executing CCAI activities.

About CCAI
Climate Change AI (CCAI) empowers a global community of innovators, practitioners, and decision-makers to accelerate responsible climate action through the use of AI, by addressing critical gaps in expertise, education, coordination, and research-to-deployment infrastructure. Since 2019, CCAI has inspired, informed, and connected thousands of stakeholders through networking and knowledge-sharing events, summer schools and other educational programs, international policy reports, and multi-million dollar global grants programs. See the CCAI website for further details.

Application

To apply, please send the following to apply@climatechange.ai:

1. Your current CV or resume
2. Cover letter discussing why you are interested in this position and providing examples of relevant past experiences

References may be requested at a later stage of the process.